A majority of people will stop using UPI if a transaction fee is levied on it, according to an online survey by LocalCircles. The survey received over 34,000 responses and revealed that 73% of respondents indicated they would stop using UPI if a transaction fee was introduced. Additionally, a significant number of respondents claimed to have already experienced a transaction fee being levied on their UPI payments in the last year. In August 2022, the Reserve Bank of India proposed a tiered structure charge on UPI payments, but the finance ministry clarified that no charges were planned for UPI transactions. The survey also found that 1 in 2 UPI users conduct over 10 transactions every month.
Majority of Users to Stop Using UPI if it Attracts Transaction Fee: Survey
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