TRAI asks telcos to furnish details on the base station to improve drop call rate

TRAI asks telcos to furnish details on the base station to improve drop call rate

The Telecom Regulatory Authority of India (TRAI) has directed telecom operators to submit details about the number of active base stations and decommissioned ones. TRAI’s objective is to improve the drop call rate faced by consumers. By gathering comprehensive data on base stations, TRAI aims to identify areas where network coverage is weak and take necessary measures to rectify the issues.

TRAI has requested telecom operators to submit the details in a prescribed format within a specific timeline. The information sought includes the location, operational status, type of base station, and reasons for decommissioning, if applicable. By analyzing this information, TRAI intends to identify clusters of decommissioned base stations and verify if they are causing coverage gaps or quality issues in the network.

This directive from TRAI comes as an effort to address the issue of dropped calls, which has been a persistent problem faced by telecom consumers. Dropped calls not only inconvenience users but also impact the overall user experience with mobile services. By obtaining accurate information on both active and decommissioned base stations, TRAI aims to make data-driven decisions to enhance network coverage and improve service quality.

Telecom operators play a crucial role in implementing TRAI’s directive and providing transparent and accurate information about the base stations. They need to cooperate with TRAI and ensure that the details provided are up to date and comprehensive. TRAI will leverage this data to assess the performance of telecom networks, identify areas of concern, and take appropriate steps to address the drop call issue.

Improving the drop call rate is essential for the telecom sector’s growth and customer satisfaction. Enhanced network coverage and decreased call drops will significantly contribute to improving the overall quality of telecommunication services. TRAI’s request for comprehensive data on base stations reflects the regulator’s commitment to ensuring a seamless and uninterrupted communication experience for consumers in India.

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