As the registration process for the much-awaited Gruha Jyothi scheme, under which eligible households will get free power up to 200 units, began on June 18, several citizens were disappointed as the registration portal failed to open. While the registration for the scheme was originally scheduled to begin on June 15, it was postponed to June 18 to fortify the Seva Sindhu portal to handle the number of applications which would be received. However, post 12 p.m. on Sunday, consumers went on to the Seva Sindhu portal only to realise that the page which was leading to the registration process was not opening. Many also eagerly visited Bengaluru One centres and Bangalore Electricity Supply Company (Bescom) offices for registration, but had to return home as the web page did not open. Even a Bescom official said that the portal would be accessible to the general public only after 3 p.m. However, a few people who visited such centres also complained that the registration portal was not accessible there. As it was a Sunday, some centres were also shut down. Even at 4.30 p.m., several citizens complained that the portal was still inaccessible.