Paytm Fastag deactivation: How, why, and by when

Paytm Fastag deactivation: How, why, and by when

If you have a Paytm Fastag account and are wondering how and why to deactivate it, this article will provide you with the necessary information. Paytm, one of India’s leading digital payment platforms, offers Fastag services that allow for easy toll payments on highways. However, there may be instances where you need to deactivate your Fastag account. This could be due to various reasons such as selling your vehicle or switching to a different Fastag provider. Whatever the reason may be, it is important to understand the process of deactivation and the deadline by when you need to complete it.

The process of deactivating your Paytm Fastag account is relatively simple. You can follow these steps:

1. Open the Paytm app on your mobile device.
2. Go to the ‘Fastag’ section within the app.
3. Select the ‘Manage Fastag’ option.
4. Choose the Fastag account that you would like to deactivate.
5. Click on the ‘Deactivate’ button.

Once you have completed these steps, your Fastag account will be deactivated, and you will no longer be able to use it for toll payments. It is important to note that you should only deactivate your Fastag account if you are no longer planning to use it, as reactivation may not be possible.

Now, let’s understand why you may need to deactivate your Paytm Fastag account. One common reason could be that you have sold or transferred your vehicle to another person. In such cases, it is necessary to deactivate the Fastag account associated with that particular vehicle to avoid any misuse or unauthorized toll deductions.

Another reason for deactivating your Fastag account could be if you are switching to a different Fastag provider. There are various Fastag providers available in India, and if you choose to switch to a different provider, you will need to deactivate your Paytm Fastag account and obtain a new one from the preferred provider.

Lastly, you may also need to deactivate your Fastag account if you have faced any issues with it, such as incorrect toll deductions or payment failures. In such cases, it is best to reach out to Paytm’s customer support for assistance before deciding to deactivate the account.

Now, let’s talk about the deadline for deactivating your Paytm Fastag account. According to the guidelines provided by the National Payments Corporation of India (NPCI), Paytm Fastag accounts that have been issued by Paytm Payments Bank need to be deactivated by September 30, 2021. This deadline is applicable for users who have not completed their KYC (Know Your Customer) verification.

If you have completed your KYC verification, your Paytm Fastag account will continue to remain active until further notice. However, it is recommended to keep an eye on any updates or notifications from Paytm regarding the deactivation of Fastag accounts.

In conclusion, if you have a Paytm Fastag account that you no longer wish to use, it is important to follow the deactivation process mentioned above and complete it by the required deadline. Whether you have sold your vehicle, are switching to a different Fastag provider, or have faced issues with your Fastag account, make sure to deactivate it to avoid any inconvenience or unauthorized toll deductions. Stay updated with any communication from Paytm regarding the deactivation of Fastag accounts to ensure a smooth transition to a new provider or payment method.

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