TCS to Lay Off Over 12,000 Employees Amid AI Shift

TCS to Lay Off Over 12,000 Employees Amid AI Shift

July 29, 2025

BENGALURU/MUMBAI: Tata Consultancy Services (TCS), India's leading IT services company and a significant entity within the Tata Group, is set to make a historic cut of 12,261 jobs, representing nearly 2% of its total workforce. This decision comes as the company faces the challenges of AI-driven disruptions and macroeconomic uncertainties that continue to pressure business demand. In June, TCS boasted a workforce of over 610,000 employees globally. To adapt to shifting business dynamics, the company has undertaken various restructuring initiatives over the years. Most notably, in fiscal year 2015, TCS eliminated more than 3,000 jobs, which constituted about 1% of its total personnel. However, the latest round of job cuts will predominantly affect mid-level and senior executives, highlighting a significant strategic shift towards embracing AI capabilities within the organization. This restructuring is an indicator of a broader industry trend where the rising reliance on automation is reshaping workforce requirements. As large-scale contracts like BSNL become less frequent, industry analysts view this layoffs as a cautionary signal of mounting pressures that many companies are experiencing, pushing them to rethink their dependency on human labor. In a statement, TCS emphasized that the objective of this workforce reduction is to transform the company into a future-ready organization. K Krithivasan, the CEO, addressed employees explaining, "This includes strategic initiatives on multiple fronts, and while these changes are necessary for our growth and evolution, we understand the impact on our colleagues. We thank them for their service and are committed to supporting them through this transition." Furthermore, the impact of AI is proving to be significant, with industry executives like Phil Fersht, CEO of HfS Research, noting that the technology is rapidly altering the people-heavy services model. This is prompting major providers like TCS to reconfigure their workforces in order to maintain profit margins and remain competitive in a market where clients demand reductions of 20-30% in pricing. The trend of job reductions within the Tata Group is not limited to TCS. Other subsidiaries, including Tata Steel and Tata Motors, have also made periodic workforce reductions as part of their cost-saving strategies aimed at improving profitability. For instance, Tata Steel reported cutting 3,000 jobs in its European operations back in 2019. As companies navigate this challenging landscape, the importance of innovation and adaptation grows greater. While layoffs can be painful for affected employees and the overall morale of an organization, businesses like TCS are finding that embracing technological advancements is crucial to surviving and thriving in an increasingly competitive market. TCS's recent decision denotes a pivotal moment, not just for the company but for the entire IT sector, emphasizing the need for a more agile, efficient, and technology-driven workforce. Stakeholders, employees, and industry analysts alike will be keenly observing the implications of this strategic shift in the coming months, particularly as the intertwining effects of AI and industry trends continue to unfold.

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Tags: Tcs, Layoffs, Jobs, Ai, Restructuring,

The Times Of India

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