The workforce in telecom service providers involved in artificial intelligence and machine learning (AI/ML) has grown from 7% to 20% due to the 5G rollout. This proportion is expected to reach 23% by 2024. AI/ML roles in the telecom industry include network security and customer service. The demand for AI/ML professionals is high in different sectors apart from telecom. Telcos like Reliance Jio and Bharti Airtel have ramped up their focus on AI/ML with the rollout of 5G services.