Exotel is aiming a full-stack customer engagement customer engagement platform with one single provider, in words of the newly appointed global SVP of go to market and strategy Angira Agrawal. Agrawal, having previously connected with shark telecom corporations like Airtel, Vodafone, Skylo and Tata Communications, holds an “extensive professional network and a strategic grasp of large scale commercial operations”, according to co-founder Sachin Bhatia.