The consumer commission in Mumbai has ordered Axis Bank and New India Assurance to pay an insurance claim of Rs 30 lakh with interest to a policeman who suffered permanent disabilities in an accident in 2017. The commission found that the claimant’s insurance claim was arbitrarily rejected and repudiated. The bank and insurance company were in agreement to provide insurance cover to police personnel as per the Memorandum of Understanding (MoU) between the bank and the Mumbai Police. The commission also directed the payment of compensation for mental agony and litigation costs.
