The average age of the customer, said some of India’s travel and hospitality companies, has reduced by a decade in the past five to 10 years. A young India is powering Thomas Cook’s growth story. Hotel chains and travel companies are tailoring offerings and services to better manage the expectations of their increasingly younger guests.
The upcoming G20 summit in India is proving to be a business opportunity for travel companies as many people are choosing to leave the National Capital Region (NCR) during the event. Travel companies like SOTC and MakeMyTrip have seen a rise in business as a result. However, retailers and traders in the NCR are concerned about the closures and potential loss of sales during the summit.
