July 14, 2025

Indian Grandmaster Arjun Erigaisi, known for his exceptional skills in chess, recently shared a distressing encounter he had with British Airways staff. Recounting the incident, Erigaisi described the employees' behavior as rude and unprofessional, marking it as his most unfavorable experience with the airline. Despite his accomplishments in the world of chess, the Grandmaster faced discourteous treatment which sheds light on the importance of respectful customer service in all sectors.

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Tags: Grandmaster arjun erigaisi, British airways, Indian chess,