Papua New Guinea is facing frustration after its government ordered Starlink, Elon Musk’s SpaceX satellite internet service, to stop operating. In mid-December, the National Information and Communications Technology Authority (Nicta) banned Starlink because it lacks a local license. Nicta’s acting chief executive, Lume Polume, said, "Starlink is currently not licensed to operate in Papua New Guinea, and until the legal process is completed, services cannot be allowed." Starlink is now waiting for a licence decision from the ombudsman or courts, but no timeline was shared. Starlink told customers via email they hope to return once approved. Analysts estimate thousands used Starlink before the ban. Its service mainly helped rural areas without reliable mobile networks. Other satellite internet options exist but cost much more. Businessman and former MP John Simon said, "Internet and online services have been very expensive and slow for years, yet we cannot listen to the little people out on the street and sort this out." He added, "The PNG government must do something for the struggling small [businesses]. Ordinary people and small [businesses] rely on the cheapest and fastest option, and right now that is Starlink. This issue must be sorted." The communications minister declined to comment. Around 200 people signed a petition demanding Starlink be allowed to operate legally. Teachers and health workers say the shutdown made work harder. Simon Jack, a teacher, said, "Students need internet to check their results and see where they have been selected to study [this year]. For many of them, Starlink was the only option that worked." Health worker Theresa Juni shared, "Starlink helped my clinic communicate with doctors and send reports quickly. Now we have to wait days or travel just to send information. For patients who need urgent care, these delays can be dangerous." Starlink has faced similar licensing problems in Tonga, where it was banned until approval was granted after an earthquake disrupted local internet.