On December 2, 2025, Air India and other airlines experienced check-in system glitches caused by a third-party system failure at multiple airports. This resulted in flight delays on Tuesday evening. The problem lasted about 45 minutes before being resolved. Air India tweeted at 9:49 p.m., "A third-party system disruption has been affecting check-in systems at various airports, resulting in delays across multiple airlines, including Air India." The airline added that airport teams worked hard to ensure smooth check-ins and that while restoration was in progress, some flights might still face delays. By 10:49 p.m., Air India confirmed, "The third party system has been fully restored, and check-in at all airports is functioning normally. All our flights are operating as per schedule."