NDIS Plan Changes Spark Outcry Over 'Robo-Planning' and Weakened Appeals
December 3, 2025
The Australian government plans major changes to the National Disability Insurance Scheme (NDIS) starting mid-2026. Support plans will be created by a computer program, with staff unable to adjust them. This move, called 'robo-planning,' has alarmed advocates and disability rights leaders.
Senator Jordon Steele-John said, "They want to bring in an untested assessment process, feed the results into a computer algorithm no one can see and let that decide how much support a disabled person gets. And if the outcome is wrong, people won’t be able to challenge it through appeals anymore." He criticized the government for making these big changes "behind closed doors, with no trial and no transparency."
The NDIA claims the new system follows feedback for a "simpler, fairer process." However, a leaked briefing revealed the Administrative Review Tribunal (ART) will lose power to change plans or restore funding. Instead, it can only send plans back to NDIA for reassessment. Dr George Taleporos of Every Australian Counts said, "If the NDIA is the only body allowed to re-assess a plan, even when a tribunal finds something wrong, then the system stops being fair and accountability is lost."
Disability advocate Dr Stevie Lang Howson called the plan "a nightmare scenario" and warned, "Robo-planning risks our lives." The NDIA responded that the planning process "is not automated" and involves interviews.
Legal director Sian Thomas said the changes force people "into boxes" with no real ability to adjust plans to individual needs. The new rules affect over 750,000 Australians relying on the NDIS for support. The debate continues as the rollout approaches.
Read More at Theguardian →
Tags:
Ndis
Robo-Planning
Disability Support
Ndia
Appeal Rights
Disability Inclusion
Comments