It is 6:30 AM at Chennai Airport. Passengers like me wait patiently to board IndiGo flights, but chaos reigns. People push in the queue, frustrated and confused. A message spreads: "All IndiGo flights today are cancelled." Chennai Airport officials confirm this was also the case in New Delhi. Groups planning trips to Kochi, Mumbai or New Delhi are stuck wondering what to do next. An elderly passenger, already checked out of his hotel, sits tired and helpless. A journalist friend waiting in Mumbai airport for a flight to Chennai endured a 10-hour delay. "The frustration came from them not telling us how long the wait was going to be," he says. The aircraft was on the tarmac, but pilots and crew were unavailable. After waiting, he returned home without his checked-in luggage. A family flying to Coimbatore paid extra for luggage but are left clueless after cancellation news. IndiGo’s AI chatbot 6Eskai keeps sending cheerful welcome messages even as passengers wait endlessly. One tired traveler reads, "We look forward to welcoming you on board" despite her flight being cancelled. The scene at Indian airports today is one of confusion, uncertainty, and frustration for many travelers.