Consumer courts across India are struggling with huge delays, leaving many people waiting years for justice. Ashok, a 60-year-old paint factory owner from Panchkula, has been fighting an insurance claim case since 2015. He travels long hours to reach the National Consumer Disputes Redressal Commission (NCDRC) in Delhi, only to find his case postponed again and again. Similarly, Raju from Chhattisgarh has been stuck in long legal battles over a paper cup-making machine that never arrived. His case is now at the National Consumer Court, requiring exhausting travel and repeated delays. These cases highlight a growing crisis. As of January 30, 2024, over 5.43 lakh consumer complaints were pending across district, state, and national consumer commissions. In 2024, 1.73 lakh new cases arrived, but only 1.58 lakh were resolved, adding nearly 15,000 more to the backlog. In 2025, the trend continues with thousands of new cases filing faster than disposal. The Consumer Protection Act, 2019 clearly states cases should be resolved in three to five months. Adjournments are only allowed with proper reasons. Yet, deep-rooted problems block timely justice. Advocate Anand Prakash explains many commissions lack enough staff, proper facilities, and digital systems. Judicial vacancies are high with hundreds of posts still empty. Specialized knowledge gaps and procedural delays cause more adjournments. Sometimes opposing parties request delays to burden complainants. This growing backlog means ‘speedy justice’ remains distant for millions. Mr. Ashok says, “This has been happening for the past three years. I don’t know what to do anymore.” Despite the hurdles, complainants like Raju vow to keep fighting, “even if it takes another 10 years.”